Customer Service

Our Customer Support team is here to help with product information, sizing, order confirmation, tracking, exchanges and approved refunds.

Contact Us

Call/WhatsApp: +92 309 0684040
Email: Official.Baigino@gmail.com
Hours: Monday–Saturday, 10:00 AM–7:00 PM (Pakistan time)

For Faster Support

Please share your order number and the phone number used for the order. For a damaged, defective or incorrect product, also send clear photos or a short video of the parcel and item.

Order Tracking

Tracking details are sent after dispatch. Pakistan deliveries generally take 2–4 working days after dispatch in major cities and 3–5 working days in remote areas. International delivery generally takes 5–12 working days.

Returns & Exchanges

Contact us within 7 days of delivery before sending an item back. Our team will confirm eligibility and provide return instructions.